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Still Dragon US customer service

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Still Dragon US customer service

Postby bachman » Thu Feb 14, 2013 8:59 am

I just wanted to tell everyone about the great customer service that I received from Larry at StillDragon. About a week ago I received my order from stilldragon, it included a 3"SGK. After removing the screws I saw that the lens was chipped. I sent Larry an email that night, I had a new lens in my hand 2 days later. I just wanted share my experience. Thanks Larry.
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Re: Still Dragon US customer service

Postby nvnovrts » Sat Apr 06, 2013 4:07 am

Smaug is tops. can't say enough positive about the quality of service.
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Re: Still Dragon US customer service

Postby BareKnuckles » Sat Apr 06, 2013 5:08 am

Yep..SD rocks :handgestures-thumbupright: :handgestures-thumbupright:

-BK
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Re: Still Dragon US customer service

Postby heartcut » Thu Apr 25, 2013 2:09 am

Wonder if I sent money to the wrong place. Ordered some parts off what I thought was the StillDragon website yesterday, paid with PayPal and got a confirmation from PayPal that money had been taken from my account. It looked legitimate. Shipping charges were not added to my invoice, haven't received word from StillDragon or an email back from Smaug. If it usually takes a few days for a reply, I'm good, but if I got scammed by an imitation SD site I want to dispute the funds sooner rather than later.
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The reason lightning doesn't strike twice in the same place is that the same place isn't there the second time.
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Re: Still Dragon US customer service

Postby FullySilenced » Thu Apr 25, 2013 3:03 am

He always sends me a invoice and i pay freight in a second transfer..... he'll get to you

if you worried give him a call...

FS
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Re: Still Dragon US customer service

Postby heartcut » Thu Apr 25, 2013 5:25 am

PM received- no problems. Thanks for the reply.
heartcut

The reason lightning doesn't strike twice in the same place is that the same place isn't there the second time.
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Re: Still Dragon US customer service

Postby Foxfire » Thu Apr 25, 2013 11:10 am

Larry at Still Dragon is the tops. Polite, helpful, great products and very quick shipment.
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Re: Still Dragon US customer service

Postby heartcut » Thu Apr 25, 2013 11:52 pm

Got a shipping invoice yesterday, paid it and a package shipped notification was in my inbox last night. That's fast. Thank you, Larry.
heartcut

The reason lightning doesn't strike twice in the same place is that the same place isn't there the second time.
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Re: Still Dragon US customer service

Postby bachman » Mon Apr 29, 2013 7:45 am

I placed an order with Larry last week and had my package 3 days later at my doorstep, for me the products and service is tops
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Re: Still Dragon US customer service

Postby heartcut » Wed May 01, 2013 12:51 am

My order was waiting last night, got everything I expected. Was impressed by the quality of the bubble tees- nice work.
heartcut

The reason lightning doesn't strike twice in the same place is that the same place isn't there the second time.
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